Privacy Policy
QB Bookkeeping Services (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use our website or services.
1. Personal Information We Collect
When you visit our website or purchase services, we may collect the following information:
Device Information
- Web browser, IP address, time zone
- Cookies and similar tracking technologies
- Pages visited and interactions with our website
Customer Information
- Name, business name
- Billing and mailing address
- Email address and phone number
- Payment-related details (processed securely by payment gateways)
Service Information
- Accounting software details provided by you
- Support requests and communication history
2. How We Use Your Personal Information
We use collected information to:
- Provide and manage bookkeeping software support services
- Process payments and prevent fraud
- Communicate with you regarding services and support
- Improve our website and service offerings
- Comply with legal and regulatory obligations
3. Sharing Your Personal Information
We share personal information only when necessary, including with:
- Payment processors (e.g., Shopify Payments, Stripe, PayPal)
- Service providers who assist in delivering services
- Legal authorities, if required by law
We do not sell or rent your personal information.
4. Payment Information
All payment transactions are processed securely through third-party payment gateways. QB Bookkeeping Services does not store full credit card details on its servers.
5. Cookies
Our website uses cookies to:
- Improve website functionality
- Analyze traffic and usage
- Enhance user experience
You can manage cookies through your browser settings.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill service obligations
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
7. Your Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict certain data processing
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
11. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at: